An interesting article, authored by the editor of workplaceinsight.net, this week compares the relationship between office design and facilities management to sex and parenthood. This is a great analogy to make as it, quite rightly, suggests that the two are inextricably interlinked.
The facilities are born of the design and the management of them goes on for the lifespan of that particular design and fit out. Picking up on Mark Eltringham’s analogy, if the designers have done the job well and have the experience and training, surely they are the ones best placed to raise the baby?
Having overseen the mechanical and electrical installation, we know how the internal systems work and we’re familiar with the regulations relating to their maintenance. We gave life to the building in its current guise. We know why the space has been planned in a certain way; why the kitchen sits in the location it is in and the capacity for technical data in the conference room.
We know details such as when the air conditioning systems needs servicing and what guarantees are in place and where all the screws and bolts go. As hands on consultants, we can advise on saving energy and reducing costs. In short, we know a lot !
It’s no accident, then, that over 75 per cent of the customers we complete fit out services for come back to us for their facilities management. We know their commercial property portfolios well – after all, we played a large part in the design and planning of these offices.
We’re also now recognised as the right company in general when it comes to ‘holding the baby’. Besides existing customers, we are also enjoying a healthy influx of new facilities management business from customers who like the fact that we provide a local and reliable service that is available 24/7.
These new customers have shopped around, checked out our credentials and found us to be most competitive on price as well as highly-knowledgable and experienced. They also like the fact that we design a facilities management package to suit their exact requirements.
From conception to inception and beyond; from design, fit out and refurbishment to facilities management, maintenance and care. A single source solution often works best.